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Facebook says it has agreed to acquire Kustomer, which specializes in customer service tools and chatbots, reportedly for $1B+ (Kurt Wagner/Bloomberg)


Kurt Wagner / Bloomberg:

Facebook says it has agreed to acquire Kustomer, which specializes in customer service tools and chatbots, reportedly for $1B+  —  Facebook Inc. has acquired Kustomer Inc., a New York-based software company that helps businesses manage customer conversations from multiple services on one dashboard.


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